Manage user data
In the Team and Enterprise plans, you can manage and assign your booked licenses under Users in the account menu. If unused licenses are available, new users can be created. Existing users can be edited by clicking on the pencil icon.
Groups
User rights are defined by group membership. Three groups are preset by default:
Normal: Can only use form templates that have been unlocked for this group by an admin or team leader. A normal user can belong to multiple groups – allowing template access rights to be controlled precisely.
Team leader: Has access to all templates and can view and edit form data of assigned team members.
Admin: Has full access to all templates and all account settings. Additional groups can be created at any time.
For more information: Groups
Deactivate instead of delete
Deleting users is not possible in order to keep the linked form data consistent. Instead, users can be deactivated – even temporarily. Deactivating a user releases a license so that a new user can be created. The number of currently used and available licenses is shown above the user table.
The email address also serves as the login name – in both the web interface and the app.