Handover protocol template · fully customizable

Digital handover protocol.
Record the condition on site.
Get it signed by both sides right away.

With Formtastic you record rooms, defects with photos, meter readings and keys right in the apartment at move-in and move-out, offline if needed. The tenant and the landlord’s representative sign on a smartphone or tablet, and after syncing the protocol is in the office as a PDF.
  • For property managers & landlords
  • Web portal plus app for iOS & Android

Try free for 14 days · then choose the right plan

Fully customizable

Handover protocol

Example · your customizable form template
HandoverMoving in
TenantJohn Smith
ApartmentStreet 1 · 2nd floor, right
Date13/01/2026 · 09:00–11:00
Rooms6 rooms checked
Electricity meter10045.8
KeysFlat door · 1×
Defectsnone

Signature tenant · Signature landlord

Inspected. Handed over. Signed.PDF delivery after syncing · Excel export
Mobile capture, even offline PDF delivery & Excel export Template customizable in the web portal First template set up for free
Handover Protocol: example from the Formtastic template gallery
Property Management & Real Estate

Handover Protocol

Rooms, defects, meter readings, keys & 2 signatures · PDF & Excel

View preview →
Customizable handover protocol template

Everything for the apartment handover.
All in one template.

The Formtastic “Handover Protocol” template is the starting point for your digital handover protocol at move-in and move-out. Adapt the fields for rental property, contract data, rooms, defects, meter readings, keys and signatures to the way your property management works.

  • Match apartment and contract clearlyAddress, floor, location, rental agreement number and tenant go into fixed fields. At move-out, the tenant’s new address is added.
  • Check every room separatelyRooms are ticked off. You record defects per room with component, description and photo, or note that no defects were found.
  • Meter readings and keys as a listMeter type, meter number and reading, plus every key with its number, handed over at move-in or returned at move-out.
  • Get it signed by both sides on siteThe tenant’s side and the landlord’s side sign directly on the device before you leave the apartment.

After signing up for free, select the template in the Form Designer and adapt it to your property management.

Digitize your own handover form

Your existing handover protocol — digital and customizable without coding.

Create a new digital handover protocol in the Formtastic web portal or carry over the layout of your current paper, PDF or Word form. Fields and workflows can be adjusted with drag & drop in the Form Designer.

Build form fields with drag & drop Combine text, date and time, selection fields, photos, signatures, GPS, barcodes/QR codes and calculations, for example a photo for each meter reading.
Manage and provide templates centrally Manage the handover protocol template in the web portal and give your team the latest version.
Export and process records Send PDF or Word records by email and export form data to Excel. Further integrations such as Google Drive/Sheets, SFTP/FTP or webhooks are available depending on your plan.
New: create forms by chat Tell ChatGPT or Claude what your handover protocol should include. The template is created as a draft for you to review and publish.
Overview Form Designer Tools
↗ Help ↗ Support ●

Edit form template

Design your form template by dragging the field you want from right to left. Form template title
Apartment handover · Moving in
−   Rental property
MAIN TENANT
John Smith
RENTAL AGREEMENT NO.
M12345
PROPERTY
Street 1 · 2nd floor, right
≡   Rooms & defects
ROOM
Living room
COMPONENT
Left wall
DEFECT
Record the defect with a photo …
Drop field here
≡   Handover
SIGNATURE
Tenant & landlord
STATUS
Handed over
▣ Photo
Drag & drop or chat Drag fields into the template, or create it by chat with ChatGPT or Claude.
How the digital apartment handover works

Prepare in the web portal.
Record in the apartment. Process in the office.

The digital handover protocol combines central template management in the web portal with mobile capture in the apartment. After syncing, the data is ready in the office as a PDF and for Excel export.

Web portalMobile appPDF & Excel
  1. Prepare

    Set up the handover protocol in the web portal

    Select the “Handover Protocol” template, adjust rooms and fields in the Form Designer, add your logo or carry over your existing form digitally.

    Web browser no installation
  2. Record on site

    Document the handover on mobile – even offline

    Employees fill in the protocol in the Formtastic app for iOS or Android, photograph defects and have the tenant and the landlord’s representative sign right in the apartment. Forms that are already on the device can also be completed without an internet connection.

    Mobile app online & offline
  3. Continue in the office

    Provide the handover protocol as PDF and Excel

    As soon as an internet connection is available again, the data is synced. The protocol can then be sent as a PDF by email and the captured data exported as an Excel file.

    PDF & Excel no retyping
Customer example from property management

Recording protocols on site. In everyday use.

Lisa Uhlmann, Wichmann GmbH
★★★★★
“Even during onboarding, it was clear how versatile and user-friendly Formtastic is. It noticeably makes our day-to-day work easier.”
Ratings & reviews for Formtastic
Want to use your own form?

Then we’ll set up your first digital handover protocol for free.

Send us your existing handover protocol as a paper form, PDF, Word file or photo. We recreate the layout and the fields you need in Formtastic and set up your first digital template, ready for your team to use.

Get it set up for free
A PDF, Word file or photo is all we need · personal setup included
01
Send your handover protocolProvide a paper form, PDF, Word file or photo.
02
We digitize the templateThe layout and required fields are set up in Formtastic.
03
Your team documents on siteThe prepared template is ready for the next apartment handover.
Pricing overview

A plan for every team size.

Start with the features your workflow needs. You can switch to a larger plan at any time.

Solo

1 user
€29per month

Billed annually: €24/month

For individual users who manage digital forms, jobs and records themselves.

Ideal if …one person creates, completes and evaluates templates.
  • Unlimited templates, jobs and PDFs
  • Offline mode and multilingual forms
  • PDF, Excel, CSV and media export
  • Optional Solo Premium: email sender & Smart Import
Solo in detail

Team

5 users
€99per month

Billed annually: €82/month

For small teams that assign forms, work on them together and review them.

In addition to Solocollaboration, assignment and clear access rights.
  • Everything in the Solo base plan
  • 5 users included
  • Form assignment & review
  • Role & permission management
  • Custom email sender & Smart Import
Team in detail

Enterprise

10 users included
€149per month

Billed annually: €124/month

For companies with larger teams and growing digital workflows.

For larger organizationsmore users, all business features and predictable licence costs.
  • Everything in Team
  • 10 users included
  • All business features included
  • Additional users €10/month per licence
  • Additional licence costs capped at €500/month
Enterprise in detail

All prices plus statutory VAT · With annual billing, 2 months of the base plan are free.

FAQ

Questions about the digital handover protocol with Formtastic

Clear answers on use cases, photos, signatures, offline capture and export.

What belongs in an apartment handover protocol?

The date, the people present, the apartment and contract data, every room and its condition, all defects with description and photo, the meter readings, the keys handed over and the signatures of both sides. You’ll find the detailed checklist in our guide Documenting apartment handovers.

Is a handover protocol mandatory?

Under German law, no. Without a protocol, however, it is hard to prove the condition in which the apartment was handed over. In Germany, the landlord’s claims for changes or deterioration also become time-barred six months after the apartment is returned (Section 548 BGB). This is not legal advice.

Is there a Word, Excel or PDF template for the handover protocol?

Formtastic is not a template to print out but a digital form for smartphone, tablet and browser. You still get the result as a PDF or Word file, in your own layout with your logo if you wish, and the data as an Excel file too. We can convert your current Word or PDF form into a digital template for you.

Can the tenant and landlord sign right on site?

Yes. The template contains two signature fields, for the tenant’s side and the landlord’s side. Signing takes place directly on the smartphone or tablet; further signatures, for example from a witness, can be added.

Can I attach photos of defects?

Yes. Each defect has a photo field. Photos are taken with the app and appear in the PDF next to the defect.

Can I try Formtastic free for 14 days?

Yes. You can try Formtastic free for 14 days. To keep using it, you then choose a paid plan. Current features and terms are on the pricing page.

Does the handover protocol work without internet?

Yes. Forms that are already on the device can be filled in offline in the Formtastic mobile app for iOS and Android. As soon as an internet connection is available again, the data is synced. A connection is needed for the transfer to the web portal and for automatic delivery.

Can I use my existing handover protocol?

Yes. You can adapt the “Handover Protocol” template in the Form Designer or use your existing paper, PDF or Word handover protocol as the basis. Formtastic helps you set up your first digital template free of charge.

How does the protocol get to the office and the tenant?

After syncing, the data is available in the web portal. Depending on the template settings, the handover protocol is sent as a PDF or Word file by email, for example to the property management and to the tenant. The data can also be exported as an Excel file.

Try the digital apartment handover

Document apartment handovers digitally. No retyping.

Set up the customizable handover protocol template in the web portal, record rooms, defects, meter readings and keys in the apartment and make the signed protocol available in the office as a PDF after syncing.

Try free for 14 days · then choose the right plan · get your first template set up for free